The Retreat Hotel & Convention Centre, Mumbai

The hotel rooms are very old and need renovation, but surprisingly comfortable. The restaurant service is slow with limited food and beverage choices. The lack of soundproof rooms, dirty bedsheets, and non-functioning bathroom showers are notable issues.

The hotel offers spacious rooms with a scenic view of the beach, ideal for families. The service is very polite and helpful, although a bit too eager to clear plates quickly. The location, right by the sea, is generally peaceful and pleasant but might have a distinct dry fish smell. Dining was good overall, but the smell of dried fish was noticeable. The facilities are well-equipped, including room service and car hire.

The hotel had some areas that need improvement, but it's in a lovely location next to the beach. The rooms were old and in need of renovation, impacting the overall ambiance. The service was slow and somewhat careless, despite the staff being polite. The location was fantastic, away from the city's hustle but still conveniently close to the center. The dining options were limited, not meeting the expectations of a 5-star property.